I would like to express my appreciation and thanks for all of the work done by Mark Andronico. Mark was our salesman and pool designer for our pool. Back in July, we met with Mark to design our pool and back yard. Little did we know how much of a headache our project was to become.
We had an easement behind our house which we bought along with our neighbors. When we first bought our house, we did not believe we could ever put in a pool. After we bought out the easement, we asked the South San Joaquin Irrigation District whether or not we could possibly put in a pool. Two different employees, both of who came out to inspect the property and after checking their maps, told us that the irrigation pipeline, for which we knew there was still an easement, ran through the back part of our property (in the bought out easement).
We finalized our contract and Mark and Aqua submitted all of our paperwork. Little did we know that we would hit a huge pipe which ran through the middle of our yard! I think we would have cut our losses and paid for the dig and went on our merry way if it weren't for Mark. He worked with us on a redesign, redrew the pool to the irrigation district's strict standards, reapplied for a permit with the irrigation district, and helped see our project through completion.
Mark consistently told us to call him if we ever had any questions. He definitely had to live up to these words since we DID have problems! Mark was always available to us and courteous and helpful. He never hesitated to make calls for us and always had time to see or talk to us. He did an outstanding job, and I hope that you can pass on the kudos to him for us.
I would also like to recognize Sam Briggs for keeping on our project and building us a beautiful pool. He was professional and pleasant even with my nagging phone calls. All of your pool construction crews were efficient, professional and clean! I would also like to commend the landscaping crew headed by Antonio. What a great goup of guys! They worked hard and cranked through the sprinkler/drainage systems and laying down the sod.
I am happy to say that we have finally finished the landscaping of our backyard today and the workers are finishing watersealing our arbor. We are so pleased with our pool and back yard. The arbor looks great, and my family and I are looking forward to the upcoming months when we can sit back and enjoy swimming in our pool.
We would and will recommend Aqua Pool and Spa to our family and friends because we were very pleased with the quality work that your company did for us.